Indicators
- Roomba® 600, 700, and 800 series says “Error seven (7). Spin Roomba®'s side wheels to clean.”
- Roomba® 700 series blinks 7 times.
- Roomba® 500 series beeps 7 times or says “Error seven (7).”
Overview
Error 7 means the Side Wheels or Left Wheel cannot turn. This can happen if Roomba® was started on an uneven surface or got stuck on an obstacle. If this is the case, lift Roomba® off the floor and place it in the center of the room, and restart the clean cycle. Use Dual Mode Virtual Wall® Barriers to block off problem areas. Otherwise, please check the wheels:
890
800 Series
700 Series
690
500 and 600 Series
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Check the wheels for obstructions.
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Push the wheels up and down and shake out any loose debris that may be trapped in the wheel well.
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Briskly turn both wheels by hand and make sure they turn freely and that each wheel exhibits the same amount of resistance. If a wheel cannot be turned by hand, place Roomba on the floor and manually push Roomba backwards and forwards, about 1 ft (.3 m).
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If compressed air is available, gently blow air into the wheel well.
If the message persists, you may need a replacement Left Wheel Module. Please visit the iRobot Store - Parts and Accessories or use an authorized retailer to order a part. If you believe you're in warranty, please contact iRobot Customer Care.
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).